Your customers define their financial journey based on the channels or services they are most comfortable with.
Your role, as a financial institution, is not to force a specific channel your customers interact with, but open possibilities. You need to craft consistent world-class experiences for each stakeholder no matter the channel or service they are using. DreamOval helps you implement exceptional customer journeys across devices and platforms based on your consumer behavior. We, at DreamOval, find unique innovative solutions to their everyday challenges.
Transforming Banking through our Omnichannel Banking Platform:
Develop new revenue streams, greater profitability and customer relevance with simpler, faster and smarter banking.
With the SmartGrid Digital OS, you can be present across multiple customer channels(web, mobile, USSD and In-branch) and deliver a flexible and seamless banking experience; anytime, anywhere.
SmartGrid facilitates the digitization of traditional banking activities that were previously available in a traditional banking hall, leading to better access to services for customers and management of internal resources.
Why Digital Banking?
Grow Organic Revenue
Augment organic revenue by being everywhere your customer is. Drive rapid sale of products and services with multiple avenues for customers to interact and transact.
Secured Competitive Advantage
Keep up with your consumers’ demands by offering and maintaining a competitive edge with SmartGrid’s best-in-class financial solutions.
Lower Operational Costs
Going digital helps minimise redundant labour and mundane tasks. This has a direct positive effect on your bank’s operational cost.
Attract and Retain New Customers
Stay connected and retain 21st-century banking consumers with SmartGrid’s omnichannel digital banking solution.
SmartGrid Digital OS
SmartGrid Digital OS is the foundation for best-in-class Omni-Channel digital financial solutions. With SmartGrid, banks can ensure that their financial products are readily available to customers across multiple channels while maintaining a connected view.
Banks and Financial Institutions use technology product lines powered by SmartGrid to bridge the gap between customers and financial products.
SmartGrid Digital OS has the solutions you need.
Personalize your customers’ journey by combining separate solutions within the SmartGrid framework.
Together, we can work to solve your business goals.